Marc J. Greenberg

Codemarc's Blog

Monthly Archives: September 2010

Odds and Ends on a Rainy Monday

Today was a particularly odd day. Josh got himself up this morning and when I came down to check on him he said, “Mondays are always tuff, nomatter what time you got to sleep on sunday”. I thought; man, you don’t know the half of it.

Of course I made it to the train in time to hear about the “Newsday: Trails End Bed Bugs Article” from a semi-concerned soaking  wet friend. I already knew about all of that stuff but still find it interesting how news travels.  Even more interesting was the response from camp which I personally  found comforting.

The next “off thing” was a poster on the train for (saw you on the train) which I think is some oddly constructed web site that is like a “b” movie for hooking people up that you casually noticed on the train. Like thats really gonna work.

Spent a whole bunch of time researching current version of many of the  open source components we use. Seems like this project will take some time. oh well.

I’m back on my shortcut kick I particularly like the “control appwiz.cpl” shortcut. Of course there is a more complete description of control panel files on the Microsoft support site.

And finally back on the small appliance front, kudos to LG and Home Depot. All my stuff is once again working like new. Final cost, stay tuned.

PreSprint Pursuit of Excellence

Interesting pre-sprint planning meeting. It seems that as we stumble thru the early phases of project planning with scrum, not everybody is a true believer. Or maybe not everyone believes in the pursuit of excellence. I wonder why.

On another note We are still having a whole bunch of small appliance issues at home. One problem turned out to be a bad installation job. The Home Depot contracted installers of my LG Dryer, improperly tighten the screws that attach the power cord to the dryer. Over time the screws loosened enough (due to normal vibration) to cause, sparking, arcing and the plastic coupler holding the electrical harness together melted down.  Scary… Could’ve caused a fire! Lets see if Home Depot owns up to it. More later.

Of coarse when it rains it pours. Days after the LG Dryer went on the fritz, I started having a problem with my less then 1 month old LG LCD TV. Saturday morning, I flip on the tv and notice a single dot on the screen. I think — on no what. I examine the screen, then shut it off. No damage, so I turn it on. Now the dot looks more like a bullseye and while I am watching I notice a few horizontal and vertical lines forming from the dot. I play a bit with the remote and finally find a customer service number which i call. I have a pretty awful conversation with the service rep and hang up feeling that I am screwed.

Oh noooo. My wife calls up best best buy, foolishly thinking that they will help. They say bring it in and we’ll take a look. The geek squad, nerd herd, whatever guys decide that it impact damage and they cant help me. Of coarse since theyve been screwing around with it the tv is now completely unwatchable.

I go back home and my wife calls LG and agrees to let them come and take a look. A few days pass and the service guy shows up, takes a quick look and says that the entire screen must be replaced. Well with all the frustration my wife manages to wheedle a special number out of the guy and after she call this magic number, all of my problems seem to fade away. It turns out to be the executive customer service number and the people on the other end really want to help. So after a few more procedures if seems my TV will be taken care of as “they really appreciate my business”.

Notice never did I say I agreed with the impact damage assessment but in the end at least someone tried to make it right.